Online Banking Troubleshooting
If you are having issues logging in to your online banking account or you need to reset your password, please first follow the step-by-step guide below to solve the issue. If your problem persists, contact us at (712) 737-4911 or (712) 324-5141.
trouble logging in
Reset Your Password
Sign In with your User ID.
Once you have entered the correct User id, choose "Forgot Password" to reset password.
You may be asked to confirm your identity for security purposes. click "Continue with security code", then choose how you would like to verify your identity.
Once you have verified your identity, follow the instructions on the screen below to reset your password.
Once you have submitted your new password, you should receive a confirmation on your screen.
Take Me To Online Banking
Need help with online banking? We’re here! Contact one of representatives by calling (712) 737-4911 or (712) 324-5141, Monday-Friday 8am-5pm CST (excluding federal holidays).